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Membership Terms & Conditions

  • When you purchase a membership of Muckross House and Gardens and/or Muckross Traditional Farms, your membership will be subject to the terms and conditions below along with any additional terms referred to here.
  • This constitutes the entire agreement between you and The Trustees of Muckross House CLG in respect of your membership.
  • We may make changes to these terms and conditions. If we change any key terms, we will notify you before your membership renews either via post or email. Changes to these terms will come into effect once your membership has renewed.

Your Membership

Membership can be purchased for yourself or as a gift for someone else. Standard membership starts on the date of your purchase. Gift membership starts on the date the recipient redeems the gift code. All memberships are valid for 12 months and extensions will not be offered if members are unable to use their membership at any stage of their subscription.

  • We will send your membership card by standard post so you will receive it within 14 days of your purchase. If you are resident outside of Ireland, your membership card may take longer to reach you.
  • Please contact the Membership Team if you have not received your membership card and welcome pack within 40 days of purchase.
  • If you lose your card, please email membership@muckross.ie so that a replacement card can be issued and sent to you. Your old card will be deactivated. We will replace your card once for free, but for any further replacements we reserve the right to charge a fee.
  • New members who have joined online will be able to visit Muckross House and Gardens and Muckross Traditional Farms (within opening hours) by showing your email confirmation as proof of your membership, along with a valid ID.
  • Membership and any associated benefits are non-transferable and can only be used by the named member(s) on the membership card.
  • Please bring your membership card whenever you visit . A photograph or photocopy of your membership card will not be accepted. We may ask for a form of identification in addition to your membership card upon entry.
  • We will keep you informed about your membership and benefits mainly via email, including welcome information, events of interest, and news from our site. To ensure you are not missing out on important information, please ensure we have your correct email and postal address and keep us up to date if your contact information changes.
  • Privacy & Data Handling
    We process your personal information in accordance with our Privacy Policy. By purchasing a membership, you consent to the use of your data for purposes related to your membership, including communication about benefits and events and marketing.

Member Events

  • Member-only events take place throughout the year across our Estate and are advertised on our website, through our member email communications and through our newsletter. Member events may be subject to additional terms as set out on our event pages or in our communications to you.
  • You may need to book tickets to our member-only events in advance and we will notify our members of this requirement on our event pages and in our communications to you. Bookings will be confirmed by an email which will include your e-ticket.
  • Some member-only events are subject to an additional fee. Where an event fee applies, payment must be made at the time of booking to guarantee your place. Tickets for member events are not refundable, unless otherwise stated.
  • Please help us to accommodate any specific individual needs by email to membership@muckross.ie prior to booking and in advance of the event.
  • Our events have a limited capacity. Tickets to member-only events are subject to availability and allocated on a first come, first served basis.
  • All attendees to member-only events must be named Muckross House and Gardens and/or Muckross Traditional Farm members with a current membership at the time of the event. We may offer members-only event tickets to our Patrons and Trustees.
  • We reserve the right to ask for a form of identification and refuse entry to those without tickets or proof of a valid membership.